The User Agreement of AUDIOGENERICS HISPANIA, S.L. consists of the Legal Notice, our Privacy Policy, and the Cookie Policy.

COOKIE POLICY

1. WHAT ARE COOKIES?

A cookie is a text file that a web server can save on your device’s hard drive to store some type of information about you as a user. Cookies are used for various purposes, such as storing data for future visits, recognising the user and avoiding the need for re-authentication, knowing which pages you visit, or saving your preferences in customisable areas… Websites normally use cookies to obtain statistical information about their web pages and to analyse the behaviour of their customers/users.

Cookies used for any of the following purposes are exempt from compliance with the obligations established in Article 22.2 of the LSSI:

• To solely allow communication between the user’s device and the network.
• To strictly provide a service expressly requested by the user.

Thus, the exempt cookies would include those whose purpose is:

• “User input” cookies. These are stored on the device when the user enters information on a website. For example, when filling out a web form.
• Authentication or user identification cookies (session only). Their function is to identify a user when they enter their credentials upon logging in.
• User security cookies. These are cookies that detect security problems or risks. For example, those that detect repeated and erroneous connection attempts.
• Multimedia player session cookies. These allow multimedia content to be played on the websites the user visits. For example, videos that play automatically upon entering a website are authorised by this type of cookie.
• Load balancing session cookies. These connect the website server and the user’s server so that information can be transmitted between the two.
• User interface personalisation cookies. These are cookies that remember user preferences while browsing a website. For example, the language; the chosen browser; etc.
• Certain plug-in cookies for exchanging social content. These are used when the user visits social networks through a website. For example, when sharing a website article on social networks.

The specific uses we make of these technologies are described in the following sections.

2. TYPES OF COOKIES

Cookies can be classified according to the following criteria:

Depending on who installs the cookie, these can be:

First-party cookies: These are sent to the user’s terminal equipment from a computer or domain managed by the publisher itself and from which the service requested by the user is provided.

Third-party cookies: These are sent to the user’s terminal equipment either from a computer or domain managed by us or by a third party, but the information collected from the cookies is managed by a third party other than the website owner.

According to their storage period, cookies can be:

Session cookies: These last for the duration of the user’s browsing on the website and are deleted when browsing ends.

Persistent cookies: These remain stored on the user’s terminal for a longer period, thus facilitating the control of chosen preferences without having to repeat certain parameters each time the website is visited.

According to their purpose, cookies can be:

Technical cookies: Technical cookies are those that are essential and strictly necessary for the correct functioning of a website and the use of the various options and services it offers. For example, session maintenance, those that allow the use of security elements, sharing content with social networks, etc.

Personalisation cookies: These allow the user to choose or personalise characteristics of the website such as language, regional configuration, or browser type.

Analytical cookies: These are used by web portals to create browsing profiles and to understand user preferences in order to improve the range of products and services offered. They allow for the monitoring of geographical areas of greatest interest to a user, the most popular website information, etc.

Advertising cookies: These are cookies that store information on user behaviour obtained through continuous observation of their browsing habits, which allows for the development of a specific profile to display advertising based on it.

3. COOKIES USED ON OUR WEBSITE

oirvitalcanarias.com uses the following types of cookies on the website:

Technical cookies

These allow the user to browse the website, remember their passwords, and use features such as the shopping cart.

Personalisation cookies

These allow user preferences to be known: language, products visited.;

Analysis cookies

We use Google Analytics cookies to quantify the number of users who visit the website. These cookies allow us to measure and analyse the way users browse the website. This information allows AUDIOGENERICS HISPANIA, S.L. to continuously improve its services and the experience of website users. For more information, you can consult the Google Analytics privacy page: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage

The first-party and third-party cookies used on our website, installed on our own domain, are as follows:

This website, like most websites, includes features provided by third parties.

Our website is a live site and new designs or third-party services may be included. This may occasionally modify the cookie configuration and result in cookies appearing that are not detailed in depth in this policy.

The third-party cookies used on our website installed by third-party domains are as follows:

Our site does not control the cookies used by these third parties. For more information about cookies from social networks or other external websites, we advise reviewing their own cookie policies.

4. INFORMATION AND OBTAINING CONSENT FOR INSTALLATION

oirvitalcanarias.com has endeavoured to establish appropriate mechanisms for obtaining user consent in relation to cookies, tracking pixels, and web beacons that are not strictly necessary. This includes analysis or measurement tracking devices, which will not be installed unless expressly accepted by the user.

Upon accessing our website, a pop-up appears informing you of all the details regarding cookies and other tracking devices, offering granular acceptance of these.

Users will not have to give their consent every time they visit the website. We will retain your consent and tracking device preferences for a maximum period of 24 months. Before this period elapses, we will request the renewal of your consent in relation to cookies and other tracking devices.

5. HOW CAN I PREVENT THE INSTALLATION OF COOKIES?

The user can refuse the installation of all those cookies and other tracking devices, according to their preferences, except for those they expressly authorise or those that are of a technical nature and must be installed to guarantee the correct functioning of the website, by indicating those they wish to install or refuse in the pop-up or cookie acceptance window that appears upon entering the home page. However, there are other ways to prevent cookies or other tracking devices from being installed on the device, as indicated below.

The user can configure their browser to accept, or not, the cookies they receive or for the browser to warn them when a server wants to save a cookie. If some technical cookies are disabled, the correct functioning of some of the website’s utilities is not guaranteed.

The user may exclude “analytical and advertising” cookies from Google Analytics from being stored on their terminal by using the opt-out systems provided by Google Analytics.

Below, we also provide some examples of how to disable cookies:

• Through the browser’s own settings:

• Internet Explorer: http://windows.microsoft.com/en-gb/windows-vista/block-or-allow-cookies
• Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox
• Safari: http://support.apple.com/kb/HT1677?viewlocale=en_GB.
• Chrome: https://support.google.com/accounts/answer/61416?hl=en-GB.
• Opera: http://help.opera.com/Windows/11.50/en/cookies.html

For further information, please visit the page of the Spanish Data Protection Agency, which helps to configure privacy on social networks, browsers, and mobile operating systems. More information.

• Through third-party tools:

There are third-party tools, available online, that allow users to detect cookies on each website they visit and manage their deactivation, for example:

http://www.ghostery.com

http://www.youronlinechoices.com/es/

In any case, the user can allow or block cookies, as well as delete their browsing data (including cookies) from the browser they use. Consult the options and instructions offered by your browser for this. Please note that if you accept third-party cookies, you must delete them from the browser options.

6. LINKS TO OTHER WEBSITES

If you choose to leave our website through links to other websites not belonging to our entity, we will not be responsible for the privacy policies of said websites or for the cookies that they may store on the user’s computer.

7. HOW DO WE COLLECT AND USE IP ADDRESSES?

The website servers will be able to automatically detect the IP address and domain name used by users.

An IP address is a number automatically assigned to a computer when it connects to the Internet. This information allows for the subsequent processing of data in order to know if you have given your consent for the installation of cookies, to carry out solely statistical measurements that allow for knowing the number of visits made to the website, the order of visits, the access point, etc.

8. INTERNATIONAL DATA TRANSFER

Third-party cookies installed on our website by third-party domains may be subject to international data transfer. For more information on the possible international data transfers that these cookies may involve, we recommend clicking on the “more information” section of the cookie you wish to consult.

You can find out about the transfers that, where applicable, may be carried out by the third parties identified in this Cookie Policy in their corresponding policies (see the following link: https://policies.google.com/technologies/cookies?hl=en-GB)

9. UPDATE OF OUR COOKIE POLICY

This policy is periodically reviewed to ensure its validity, so it may be modified. We recommend that you visit the page regularly, where we will inform you of any updates in this regard.

Date: 17/11/2025

Version: V.2.0