{"id":11344,"date":"2024-12-11T11:59:44","date_gmt":"2024-12-11T11:59:44","guid":{"rendered":"https:\/\/oirvitalcanarias.com\/frequently-asked-questions\/"},"modified":"2026-10-06T08:17:54","modified_gmt":"2026-10-06T08:17:54","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/oirvitalcanarias.com\/en\/frequently-asked-questions\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;2&#8243; top_padding=&#8221;5&#8243; bottom_padding=&#8221;5&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;4&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; top_divider=&#8221;gradient&#8221; uncode_shortcode_id=&#8221;541429&#8243;][vc_column column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; css_animation=&#8221;alpha-anim&#8221; animation_speed=&#8221;1000&#8243; width=&#8221;4\/12&#8243; uncode_shortcode_id=&#8221;153526&#8243;][vc_custom_heading text_color=&#8221;color-xsdn&#8221; heading_semantic=&#8221;h6&#8243; text_size=&#8221;h6&#8243; text_transform=&#8221;uppercase&#8221; badge_style=&#8221;yes&#8221; back_color=&#8221;accent&#8221; radius=&#8221;sm&#8221; uncode_shortcode_id=&#8221;119347&#8243; text_color_type=&#8221;uncode-palette&#8221; back_color_type=&#8221;uncode-palette&#8221;]FAQ[\/vc_custom_heading][vc_custom_heading heading_semantic=&#8221;h3&#8243; text_size=&#8221;h1&#8243; uncode_shortcode_id=&#8221;135417&#8243;]We Answer Your Questions[\/vc_custom_heading][vc_column_text uncode_shortcode_id=&#8221;181211&#8243;]In this section, you will find answers to the most common questions about our services, prices, and processes. If you cannot find what you are looking for, please do not hesitate to contact us. We are here to help you![\/vc_column_text][vc_button button_color=&#8221;accent&#8221; size=&#8221;btn-xl&#8221; border_width=&#8221;0&#8243; link=&#8221;url:https%3A%2F%2Foirvitalcanarias.com%2Fen%2Fhearing-centres%2F|title:book%20an%20appointment%20now|&#8221; button_color_type=&#8221;uncode-palette&#8221; uncode_shortcode_id=&#8221;152873&#8243; icon=&#8221;fa fa-check&#8221;]Book an appointment now[\/vc_button][\/vc_column][vc_column width=&#8221;1\/12&#8243;][\/vc_column][vc_column column_width_percent=&#8221;100&#8243; gutter_size=&#8221;2&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; css_animation=&#8221;alpha-anim&#8221; animation_speed=&#8221;1000&#8243; width=&#8221;7\/12&#8243; uncode_shortcode_id=&#8221;876318&#8243;][vc_accordion typography=&#8221;advanced&#8221; sign=&#8221;plus&#8221; gutter_simple=&#8221;1&#8243; no_h_padding=&#8221;yes&#8221; titles_size=&#8221;h4&#8243; titles_weight=&#8221;500&#8243; uncode_shortcode_id=&#8221;118970&#8243; active_tab=&#8221;0&#8243;][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;2&#8243; title=&#8221;What are the most common symptoms that indicate a potential hearing problem?&#8221; tab_id=&#8221;1665420124-1-8616668891879051715610238705b43d-8d04&#8243;][vc_column_text uncode_shortcode_id=&#8221;698495&#8243;]The most common symptoms of hearing loss are:<\/p>\n<ul>\n<li>Difficulty maintaining conversations, starting to miss certain words. Beginning to ask people to repeat themselves. This is more pronounced in noisy environments.  <\/li>\n<li>Difficulty hearing common household sounds: Doorbell, telephone, etc.<\/li>\n<li>Difficulty hearing the television, often needing to turn the volume up high.<\/li>\n<li>Difficulty understanding telephone conversations.<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;2&#8243; title=&#8221;Who suffers from hearing problems?&#8221; tab_id=&#8221;1665420124-2-016668891879051715610238705b43d-8d04&#8243;][vc_column_text uncode_shortcode_id=&#8221;269091&#8243;]10% of the total population suffers from hearing loss. This condition is associated with age, but nowadays it is increasing in younger people due to certain habits, such as listening to music through headphones. This is damaging to our ears.  <\/p>\n<p>We know that this condition is more pronounced from 50-60 years of age. Thus, 25% of people over 65 suffer from Presbycusis.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;2&#8243; title=&#8221;Do people who suffer from hearing loss usually realise it?&#8221; tab_id=&#8221;efe01523-2776-616668891879051715610238705b43d-8d04&#8243;][vc_column_text uncode_shortcode_id=&#8221;857181&#8243;]Although many people exhibit symptoms of hearing loss, they rarely recognise them themselves. It is usually family members or friends who detect the problem and encourage them to seek help. It is important to make it clear that, given these signs, they should go directly to a specialised audiology centre, where they will receive an appropriate evaluation and a personalised solution.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;2&#8243; title=&#8221;What causes hearing loss?&#8221; tab_id=&#8221;10314d48-70e0-016668891879051715610238705b43d-8d04&#8243;][vc_column_text uncode_shortcode_id=&#8221;947646&#8243;]Different causes lead to hearing loss:<\/p>\n<ul>\n<li>Presbycusis: The origin of the loss is due to ageing, therefore it is a degenerative cause related to age. It is more pronounced from 50-60 years of age. <\/li>\n<li>Ear diseases: Otitis leading to hearing problems, Tumours, and Otosclerosis.<\/li>\n<li>Acoustic Trauma: Loss caused by exposure of the ear to noisy environments. This is closely linked to professions that involve contact with noise. <\/li>\n<li>Congenital Malformations: Malformations present at birth, linked to a hereditary component.<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;2&#8243; title=&#8221;How do people with hearing problems behave, and how does the loss affect them?&#8221; tab_id=&#8221;6232a039-f9b5-716668891879051715610238705b43d-8d04&#8243;][vc_column_text uncode_shortcode_id=&#8221;358911&#8243;]It affects their social relationships, worsening their communication with family and friends, and their professional communication.<\/p>\n<p>It is also important in situations requiring attention and safety, such as on the street with car horns, sirens, and alarms. At home, sounds like the doorbell, telephone, television, etc. <\/p>\n<p>These situations can influence an individual&#8217;s personality, potentially leading to insecurity, isolation, and introversion.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;2&#8243; title=&#8221;What steps should a person with a hearing problem follow?&#8221; tab_id=&#8221;1733918318356-5-5&#8243;][vc_column_text uncode_shortcode_id=&#8221;105466&#8243;]To resolve hearing loss, the patient must first recognise their problem. There are stages where their environment\u2014friends, family\u2014recognise their problem, but they themselves do not. <\/p>\n<p>Once the patient recognises the symptoms, the ideal is to go directly to a specialised audiology centre, where they can receive a professional and personalised assessment. At O\u00edr Vital, we are trained to detect, evaluate, and treat hearing problems from the outset. The sooner action is taken, the better the patient&#8217;s adaptation and quality of life will be.[\/vc_column_text][\/vc_accordion_tab][vc_accordion_tab gutter_size=&#8221;2&#8243; column_padding=&#8221;2&#8243; title=&#8221;What benefits does an adapted person gain?&#8221; tab_id=&#8221;1733918365177-6-8&#8243;][vc_column_text uncode_shortcode_id=&#8221;200636&#8243;]At O\u00edr Vital, we will be responsible for indicating the best solution to your hearing problem to improve: your self-esteem, your living environment (family, meetings, TV, music, etc.), and your safety.[\/vc_column_text][\/vc_accordion_tab][\/vc_accordion][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;0&#8243; back_image=&#8221;368&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; content_parallax=&#8221;0&#8243; uncode_shortcode_id=&#8221;105040&#8243;][vc_column width=&#8221;1\/2&#8243;][\/vc_column][vc_column width=&#8221;1\/2&#8243;]<div class=\"wpforms-container wpforms-container-full wpforms-render-modern\" id=\"wpforms-402\"><form id=\"wpforms-form-402\" class=\"wpforms-validate wpforms-form wpforms-ajax-form\" data-formid=\"402\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/en\/wp-json\/wp\/v2\/pages\/11344\" data-token=\"5544473b5ebd083c9d53ecb56d21e4b9\"><noscript class=\"wpforms-error-noscript\">Please enable JavaScript in your browser to complete this form.<\/noscript><div class=\"wpforms-hidden\" id=\"wpforms-error-noscript\">Please enable JavaScript in your browser to complete this form.<\/div><div class=\"wpforms-field-container\"><div id=\"wpforms-402-field_1-container\" class=\"wpforms-field wpforms-field-name\" data-field-id=\"1\"><label class=\"wpforms-field-label\" for=\"wpforms-402-field_1\">Nombre <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" id=\"wpforms-402-field_1\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][1]\" aria-errormessage=\"wpforms-402-field_1-error\" required><\/div><div id=\"wpforms-402-field_6-container\" class=\"wpforms-field wpforms-field-number\" data-field-id=\"6\"><label class=\"wpforms-field-label\" for=\"wpforms-402-field_6\">Tel\u00e9fono <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"number\" pattern=\"\\d*\" id=\"wpforms-402-field_6\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][6]\" aria-errormessage=\"wpforms-402-field_6-error\" required><\/div><div id=\"wpforms-402-field_2-container\" class=\"wpforms-field wpforms-field-email\" data-field-id=\"2\"><label class=\"wpforms-field-label\" for=\"wpforms-402-field_2\">Correo electr\u00f3nico <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"email\" id=\"wpforms-402-field_2\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][2]\" spellcheck=\"false\" aria-errormessage=\"wpforms-402-field_2-error\" required><\/div><div id=\"wpforms-402-field_3-container\" class=\"wpforms-field wpforms-field-textarea\" data-field-id=\"3\"><label class=\"wpforms-field-label\" for=\"wpforms-402-field_3\">\u00bfEn qu\u00e9 podemos ayudarte? <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><textarea id=\"wpforms-402-field_3\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][3]\" aria-errormessage=\"wpforms-402-field_3-error\" required><\/textarea><\/div><div id=\"wpforms-402-field_7-container\" class=\"wpforms-field wpforms-field-hidden\" data-field-id=\"7\"><input type=\"hidden\" id=\"wpforms-402-field_7\" name=\"wpforms[fields][7]\" aria-errormessage=\"wpforms-402-field_7-error\"><\/div><div id=\"wpforms-402-field_8-container\" class=\"wpforms-field wpforms-field-hidden\" data-field-id=\"8\"><input type=\"hidden\" id=\"wpforms-402-field_8\" name=\"wpforms[fields][8]\" aria-errormessage=\"wpforms-402-field_8-error\"><\/div><div id=\"wpforms-402-field_4-container\" class=\"wpforms-field wpforms-field-checkbox\" data-field-id=\"4\"><fieldset><legend class=\"wpforms-field-label\">Pol\u00edtica de Privacidad <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-402-field_4\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"checkbox\" id=\"wpforms-402-field_4_1\" name=\"wpforms[fields][4][]\" value=\"Confirmo que he le\u00eddo y acepto la &lt;a target=&quot;_blank&quot; href=&quot;\/politica-de-privacidad\/&quot;&gt;Pol\u00edtica de Privacidad&lt;\/a&gt;\" aria-errormessage=\"wpforms-402-field_4_1-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-402-field_4_1\">Confirmo que he le\u00eddo y acepto la <a target=\"_blank\" href=\"\/politica-de-privacidad\/\">Pol\u00edtica de Privacidad<\/a><\/label><\/li><\/ul><\/fieldset><\/div><\/div><!-- .wpforms-field-container --><div class=\"wpforms-recaptcha-container wpforms-is-recaptcha\" ><div class=\"g-recaptcha\" data-sitekey=\"6Lc9aQ8sAAAAAKyI9n8x3WgpVybE5MQ9kvJgF2M2\"><\/div><input type=\"text\" name=\"g-recaptcha-hidden\" class=\"wpforms-recaptcha-hidden\" style=\"position:absolute!important;clip:rect(0,0,0,0)!important;height:1px!important;width:1px!important;border:0!important;overflow:hidden!important;padding:0!important;margin:0!important;\" data-rule-recaptcha=\"1\"><\/div><div class=\"wpforms-submit-container\" ><input type=\"hidden\" name=\"wpforms[id]\" value=\"402\"><input type=\"hidden\" name=\"wpforms[author]\" value=\"1\"><button type=\"submit\" name=\"wpforms[submit]\" id=\"wpforms-submit-402\" class=\"wpforms-submit\" data-alt-text=\"Enviando...\" data-submit-text=\"Enviar\" aria-live=\"assertive\" value=\"wpforms-submit\">Enviar<\/button><img decoding=\"async\" src=\"https:\/\/oirvitalcanarias.com\/wp-content\/plugins\/wpforms\/assets\/images\/submit-spin.svg\" class=\"wpforms-submit-spinner\" style=\"display: none;\" width=\"26\" height=\"26\" alt=\"Loading\" title=\"\"><\/div><\/form><\/div>  <!-- .wpforms-container -->[\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;2&#8243; top_padding=&#8221;5&#8243; bottom_padding=&#8221;5&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;4&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; top_divider=&#8221;gradient&#8221; uncode_shortcode_id=&#8221;541429&#8243;][vc_column column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-11344","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/oirvitalcanarias.com\/en\/wp-json\/wp\/v2\/pages\/11344","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/oirvitalcanarias.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/oirvitalcanarias.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/oirvitalcanarias.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/oirvitalcanarias.com\/en\/wp-json\/wp\/v2\/comments?post=11344"}],"version-history":[{"count":2,"href":"https:\/\/oirvitalcanarias.com\/en\/wp-json\/wp\/v2\/pages\/11344\/revisions"}],"predecessor-version":[{"id":11346,"href":"https:\/\/oirvitalcanarias.com\/en\/wp-json\/wp\/v2\/pages\/11344\/revisions\/11346"}],"wp:attachment":[{"href":"https:\/\/oirvitalcanarias.com\/en\/wp-json\/wp\/v2\/media?parent=11344"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}